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HOW TO ORDER
You can order by Post, Email or Online

PAYMENT    ~    DELIVERY

UK PAYMENT
All prices and transactions are in British Pounds Sterling.


You can use any of the following payment options:-

  • CREDIT CARD - MasterCard, Visa or American Express
  • DEBIT CARD - Switch, Solo, Visa Debit or Maestro
  • CHEQUE - Payable to F & F Promotions
  • POSTAL ORDER - Payable to F & F Promotions
  • PAYPAL - Please pay:- payment@rockbymail.co.uk
  • BANK TRANSFER - Account details available when you order
  • CASH - At your own risk, please do not send loose coins

OVERSEAS PAYMENT (including Europe and USA)
All prices and transactions are in British Pounds Sterling.

 


POSTAGE AND PACKING / DELIVERY


UK DELIVERY
The UK delivery cost is £1.50. We send most orders by First Class Post. Sometimes heavier parcels will be sent by Standard Parcel Post or Second Class Post due to postage costs. We endeavour to despatch your order either on the date of order or the next working day (customers sending a cheque by post, should allow 7 working days for the cheque to clear), however please allow 7-10 working days for delivery. Deliveries are normally made by Royal Mail.
Please note: Because delivery is by Royal Mail, F & F Promotions - Rock by Mail cannot be held responsible for delays caused by the postal system.

EUROPE DELIVERY
The delivery cost to anywhere in Europe is £3.00. We endeavour to despatch your order either on the date of order or the next working day, however please allow 7-14 working days for delivery. Deliveries are normally initiated through Royal Mail and onwards through your own national postal system.
F & F Promotions - Rock by Mail cannot be held responsible for delays caused by either postal system.

 

REST OF THE WORLD DELIVERY - This includes USA, Canada and Australia
The delivery cost to the rest of the world is £4.50. We endeavour to despatch your order either on the date of order or the next working day, however please allow 7-21 working days for delivery. Sometimes delivery can be even longer if goods are held in customs for inspection. Deliveries are normally initiated through Royal Mail and onwards through your own national postal system.
F & F Promotions - Rock by Mail cannot be held responsible for delays caused by either postal system.

You can use the following payment options:-

  • CREDIT CARD - MasterCard. Visa or American Express
  • BANK TRANSFER - Account details available when you place your order
  • PAYPAL - Please pay payment@rockbymail.co.uk